Last Updated: April 24, 2026
These SMS Terms and Conditions apply to text message communications sent by or on behalf of Western Sky Insurance. By opting in to receive text messages from Western Sky Insurance, you agree to these SMS Terms and Conditions.
Western Sky Insurance may send SMS and/or MMS text messages to individuals who have provided express consent to receive such communications. These messages may be sent using our business phone number, toll-free number, or another phone number used by Western Sky Insurance for business communications.
Western Sky Insurance’s primary business texting number is:
844-937-8759
These SMS Terms and Conditions are intended to explain how Western Sky Insurance uses text messaging, how customers may opt in, how customers may opt out, how to obtain help, what types of messages may be sent, and how SMS consent information is handled.
The business sending text messages is:
Western Sky Insurance
5350 W Bell RD., STE 122-456
Glendale, AZ 85308
Office: 844-WEST-SKY / 844-937-8759
Website: www.westernskyins.com
Customer Service: Service@westernskyins.com
New Quotes: Sales@westernskyins.com
Western Sky Insurance uses text messaging to communicate with customers, prospective customers, applicants, insureds, policyholders, claimants, vendors, business contacts, and individuals who request or consent to communication by text message.
Text messages from Western Sky Insurance may include, but are not limited to, communications regarding:
Insurance quote requests
Insurance applications
Auto insurance inquiries
Home insurance inquiries
Life insurance inquiries
Commercial insurance inquiries
Business insurance inquiries
Specialty insurance inquiries
Group health benefit inquiries
Customer service requests
Policy servicing
Renewal reminders
Billing reminders
Payment reminders
Document requests
Underwriting follow-up
Claims-related communication
Appointment scheduling or reminders
Follow-up after a website inquiry
Follow-up after a phone call, email, form submission, or social media inquiry
Requests for missing information needed to quote, bind, service, or update insurance coverage
General business communications related to products or services requested by the customer
Western Sky Insurance may also send limited marketing or promotional text messages only where permitted by law and where proper consent has been obtained.
By providing your mobile phone number to Western Sky Insurance and opting in to receive SMS communications, you consent to receive text messages from Western Sky Insurance at the phone number provided.
Consent may be provided in several ways, including but not limited to:
Checking an unchecked SMS consent box on a website form
Submitting a website quote request or contact form with SMS consent selected
Providing verbal consent during a phone call
Providing written consent by email or other written communication
Sending a text message to Western Sky Insurance first
Requesting that Western Sky Insurance contact you by text
Providing your phone number during an insurance quote, service, or customer support interaction and agreeing to receive text communications
When consent is obtained through a website form, the checkbox must not be pre-selected. The individual must affirmatively choose to opt in.
RingCentral’s SMS/MMS policy states that examples of obtaining consent include a web form where it is clearly explained that the user is opting into SMS messages, and RingCentral recommends tracking opt-ins and opt-outs because carriers may request proof of consent.
Consent to receive text messages from Western Sky Insurance is not a condition of purchasing any insurance product or service.
You may choose not to receive text messages and may still contact Western Sky Insurance by phone, email, website, or other available communication methods.
You may contact us at:
Phone: 844-937-8759
Email: Service@westernskyins.com
Website: www.westernskyins.com
Message frequency may vary depending on your relationship with Western Sky Insurance and the nature of your request.
For example, message frequency may vary based on:
Whether you requested an insurance quote
Whether additional information is needed to complete a quote
Whether you are an active customer
Whether your policy requires servicing
Whether billing or payment follow-up is needed
Whether documents are needed
Whether you are involved in a claim
Whether you requested customer support
Whether you opted in to receive follow-up or marketing messages
Western Sky Insurance does not guarantee a specific number of messages. You may receive multiple messages during an active quote, service request, policy transaction, claim, or customer service interaction.
Message and data rates may apply to any SMS or MMS messages sent or received.
Your mobile carrier may charge fees for text messages, multimedia messages, or data usage depending on your mobile plan. Western Sky Insurance is not responsible for any charges imposed by your mobile carrier.
Please contact your mobile carrier for details regarding your text messaging or data plan.
You may opt out of receiving text messages from Western Sky Insurance at any time.
To opt out, reply:
STOP
You may also use other commonly recognized opt-out words, including:
STOP
UNSUBSCRIBE
CANCEL
END
QUIT
After you opt out, you may receive one final confirmation message confirming that you have been unsubscribed. After that, you will no longer receive text messages from Western Sky Insurance unless you opt in again.
RingCentral states that businesses must provide a clear way for users to opt out by text and that opt-out command keywords such as STOP and UNSUBSCRIBE must be honored.
For help with SMS messages from Western Sky Insurance, reply:
HELP
You may also contact Western Sky Insurance directly:
Phone: 844-937-8759
Email: Service@westernskyins.com
Website: www.westernskyins.com
Mailing Address:
Western Sky Insurance
5350 W Bell RD., STE 122-456
Glendale, AZ 85308
If you need help with an insurance quote, policy, billing question, document request, claim question, or customer service issue, please contact us using one of the methods above.
If you previously opted out of receiving text messages from Western Sky Insurance and would like to receive text messages again, you may opt back in by:
Submitting a new website form with the SMS consent box checked
Texting Western Sky Insurance and requesting to resume SMS communication
Providing express written consent by email or other written communication
Providing verbal consent during a phone call
Contacting Western Sky Insurance and asking to receive text messages again
Western Sky Insurance may require confirmation of your consent before resuming SMS communications.
Depending on your relationship with Western Sky Insurance, you may receive text messages regarding:
Quote follow-up
Missing quote information
Insurance application status
Policy documents
Billing reminders
Payment reminders
Renewal reminders
Cancellation or non-renewal follow-up
Customer service requests
Claims follow-up
Policy changes
Coverage questions
Appointment reminders
Document requests
Underwriting questions
Carrier requests
General insurance servicing
Business updates related to your account
Follow-up related to products or services you requested
If you have opted in to marketing or promotional communications, you may also receive messages about insurance products, agency updates, available coverage options, or related services offered by Western Sky Insurance.
Western Sky Insurance respects your privacy.
Information collected for SMS communications may include:
Your name
Your phone number
Your consent status
The date, time, and method of opt-in
The date, time, and method of opt-out, if applicable
Message history related to your interaction with Western Sky Insurance
Information necessary to respond to your quote, policy, claim, billing, service, or support request
Western Sky Insurance uses SMS information to communicate with you regarding insurance-related services, customer service, quotes, policy servicing, claims, billing, document requests, and related business purposes.
Western Sky Insurance does not sell, rent, trade, or share SMS consent information or mobile phone numbers collected for SMS purposes with third parties or affiliates for their own marketing purposes.
SMS consent is used only for communications related to Western Sky Insurance services, customer support, quote requests, policy servicing, billing reminders, document requests, claims communication, and other legitimate business purposes.
SMS consent information will not be sold, rented, or shared with third parties for unrelated marketing purposes.
This includes the following:
SMS opt-in data will not be sold
SMS consent will not be shared with third parties for their own marketing
Mobile numbers collected for SMS purposes will not be sold
Mobile numbers collected for SMS purposes will not be shared for unrelated marketing
SMS consent is used only for Western Sky Insurance business communications
Western Sky Insurance may use trusted service providers, technology platforms, communication providers, website vendors, customer relationship management systems, insurance agency management systems, quoting platforms, and telecommunications providers to assist with business communications and insurance services.
These service providers may process SMS-related information only as necessary to provide services to Western Sky Insurance and are not authorized to use SMS consent information for their own independent marketing purposes.
Examples may include:
SMS delivery providers
Phone system providers
Website providers
Customer relationship management systems
Insurance agency management systems
Email and communication platforms
Technology vendors
Insurance carrier systems where necessary for servicing or quoting
Compliance and recordkeeping systems
Please review our Privacy Policy for more information about how Western Sky Insurance collects, uses, protects, and discloses personal information.
Our Privacy Policy is available on our website at:
If the website includes a dedicated Privacy Policy page, that page should be linked directly wherever SMS consent is requested.
Western Sky Insurance may maintain records of SMS consent, including the method, date, time, and source of opt-in, as well as opt-out requests.
These records may be maintained for compliance, customer service, dispute resolution, auditing, business operations, and legal purposes.
Western Sky Insurance may also retain copies of messages sent and received, as permitted by applicable law and business requirements.
RingCentral notes that businesses must log and track consent, opt-ins, and opt-outs, and that carriers may request proof that a person opted in, including an overview of the opt-in and opt-out process.
Western Sky Insurance does not guarantee that SMS or MMS messages will be delivered.
Message delivery may be affected by:
Your mobile carrier
Network availability
Device settings
Service outages
Carrier filtering
Incorrect phone numbers
Changes to your mobile service
Your decision to block or restrict messages
Other technical issues outside Western Sky Insurance’s control
Western Sky Insurance is not liable for delayed, undelivered, blocked, or misdirected messages.
SMS and MMS messages may not be available through all mobile carriers or on all mobile devices.
Carriers are not liable for delayed or undelivered messages.
Your mobile carrier may impose restrictions, fees, or limitations on SMS or MMS messaging.
By opting in to receive text messages from Western Sky Insurance, you represent that:
You are the account holder or authorized user of the mobile phone number provided
You are authorized to consent to receive text messages at that number
The phone number you provided is accurate
You will notify Western Sky Insurance if your phone number changes
You will not provide a phone number that belongs to another person without authorization
You understand that message and data rates may apply
You understand that you may opt out at any time by replying STOP
If your phone number changes or is reassigned, you agree to notify Western Sky Insurance promptly.
Text messages from Western Sky Insurance do not constitute a binder, policy, endorsement, cancellation, reinstatement, or confirmation of insurance coverage.
Coverage cannot be bound, modified, canceled, reinstated, or confirmed by text message unless expressly confirmed in writing by an authorized representative of the applicable insurance carrier or Western Sky Insurance, subject to carrier underwriting approval and the terms and conditions of the issued policy.
All coverages, limits, deductibles, premiums, fees, payment plans, underwriting decisions, and eligibility are subject to carrier underwriting approval and the terms, conditions, exclusions, and limitations of the issued policy.
If you need confirmation of coverage, policy changes, binding, cancellation, reinstatement, or claims instructions, please contact Western Sky Insurance directly.
Text messaging should not be used for emergencies.
If you are experiencing an emergency, call 911 or contact the appropriate emergency services immediately.
Western Sky Insurance does not guarantee immediate response to text messages.
Western Sky Insurance may send marketing or promotional text messages only where permitted by law and where proper consent has been obtained.
Marketing messages may include information about:
Insurance products
Agency services
Coverage options
Quote opportunities
Renewal opportunities
Policy review reminders
Potential savings opportunities
Seasonal insurance reminders
Business or commercial insurance services
Specialty insurance options
Life insurance options
Group health benefit options
You may opt out of marketing and promotional text messages at any time by replying STOP.
Opting out of SMS messages may prevent Western Sky Insurance from sending both marketing and non-marketing text messages, depending on the communication system used.
If you are a customer, applicant, insured, claimant, or person actively working with Western Sky Insurance, text messages may include transactional or service-related communications.
These may include:
Quote follow-up
Policy servicing
Billing reminders
Payment reminders
Document requests
Renewal follow-up
Claims assistance
Appointment scheduling
Customer service responses
Coverage questions
Carrier requests
Underwriting requests
Time-sensitive insurance service issues
Even if a message is service-related, you may still opt out of receiving text messages at any time by replying STOP.
Western Sky Insurance may update or revise these SMS Terms and Conditions at any time.
Any updates will be posted on our website. The updated version will be effective when posted unless otherwise stated.
Your continued participation in Western Sky Insurance’s SMS program after changes are posted constitutes acceptance of the updated SMS Terms and Conditions.
You should review these SMS Terms and Conditions periodically.
Western Sky Insurance may suspend, limit, or terminate its SMS program at any time without prior notice.
Western Sky Insurance may also suspend or terminate SMS communications with any individual if we believe the communication is no longer appropriate, permitted, or compliant with applicable requirements.
For questions regarding these SMS Terms and Conditions, SMS communications, your opt-in status, or your opt-out status, please contact:
Western Sky Insurance
5350 W Bell RD., STE 122-456
Glendale, AZ 85308
Phone: 844-WEST-SKY / 844-937-8759
Customer Service: Service@westernskyins.com
New Quotes: Sales@westernskyins.com
Website: www.westernskyins.com
By opting in to receive text messages from Western Sky Insurance:
You agree to receive SMS and/or MMS messages from Western Sky Insurance
Messages may include quote, service, billing, renewal, claim, document, appointment, and insurance-related communications
Message frequency may vary
Message and data rates may apply
You may reply STOP to opt out at any time
You may reply HELP for assistance
Consent is not required to purchase insurance products or services
Western Sky Insurance does not sell or share SMS consent information with third parties for their own marketing purposes
You may contact Western Sky Insurance directly at 844-937-8759 or Service@westernskyins.com